Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Peter Tedd
Fantastic buying experience with this company, quick response and very helpful. Kyle in sales couldn't do enough to help. The bike is exactly as described and delivered quickly and professionally. Recommend this company very highly.
Hazell Carter
I needed front and rear tyres for my blade on a Saturday morning, telephoned Colwin Motorcycles who had both tyres in stock and could fit them that da . Great 5☆ service friendly staff, huge selection of bike gear, lids and accessories. My bike feels so good with new tyres, I will be using them again in the future.
Gerard Stocks
Great choice of bikes for any budget. Good service and knowledgeable staff.
Travis Leech
Sold my bike to these guys, Darren and John turned up when they said they would, pleasant and friendly couple of guys, excellent smooth transaction, gave me the money I was asking and took the bike away. great service, would recommend them to others, hope to deal with them again. Sorry I didn\'t offer you a cuppa after your journey guys !!!
Stephen Harris
Excellent friendly professional service
Austin hemsley
Great service
Steven Elliott James
Excellent service and good range of bikes and accessories.
Nathan Chapman
Highly suggest going to colwins i went there to get my gear for the first time and they were so patient with me trying on different bits its amazing and everyone is really friendly.
Tommie Cusack
Very polite and helpful.
Tolley 1990
Great selection or bikes and safety equipment. Good customer service with insight knowledge. Nearby parking. Good price range for beginners as well plenty of armour to upgrade to. All round, look forward to going here again.
Natalie Laver
Fantastic friendly staff
Jamie Charlton
First time in years I have been in here, I won t stop coming in now. Free Cup of coffee when I wonder in, happy to talk about old bikes and offer free advice. Can't go wrong really.
Kevin Sanderson
Friendly staff, large selection of bikes and kit, always top work from the workshop with servicing etc, 100% recommended👍
Robert Milne
Good customer service. Will go back again
Pete Dyke
Very pleasant transaction with Darren when selling my Triumph Tiger. Would highly recommend these guys - no problem!
Steve Clarke
Great shop and staff
Nick Gogerly
Always good and very helpfull
Terry Patchett
great people bought my bike at £100 more than I was offered by the dealer I bought it from new they even did a 60 plus round trip to collect it so I didn\'t ride on a wet cold day
terry patchett
great people bought my bike at £100 more than I was offered by the dealer I bought it from new they even did a 60 plus round trip to collect it so I didn\'t ride on a wet cold day
Gus Peake
I sold my Triumph Daytona to these guys.
Friendly and no hassle deal.
Straightforward, honest people IMO and on my exoerience have no hesitation in recommending them.
paul meheux
Fantastic customer service, really great guys.
Nick
The Service at Colwin motorcycles is second to none.
Nothing is too much trouble & if they haven't got something, they will get it if they can.
All the staff are friendly and greeted with a smile & the offer of a cuppa 😊👍
Always a great selection of bikes to view & a good range of clothing & accessories 👍
Christine Botley
Excellent service, trusted workshop
David Livermore
The service I received from Colwins was amongst the best I have experienced. The team were extremely helpful, efficient and friendly. They exceeded my expectations, and would strongly recommend and use again.
Andrew Birch
Took my bike in and had it done fast and had a coffee also . I reccomend colwins they know what they are about .
Steve Medlock
Helpful, friendly and professional.
DARRYL WATT
A pleasure to deal with! nice clean transaction did everything as promised and bike was delivered next day! Excellent service would highly recommend.
Robert Smith
excellent service they provide. helped my out a lot. thanks
terry coates
Very friendly staff, good selection of bike's and accessories. Well worth a visit.
Russ Hounsome
Totally professional, very knowledgeable and really friendly staff. Colwins are the only garage to look after my bikes.
Leon Ridgwell
Really made to feel welcome,no pressure sales people ,let you go at your own pace,lots of decent bikes, good after care as well ,would definitely recommend.
Kawahonsuz
Lovely jubbly. 😁
Mark Sebastian
Serviced my Sinnis terrain here. These guys were very helpful and super friendly. Based on a friend's recommendation I came here, and it was well worth the 40 mile ride from London. The staff just know exactly how to keep you happy while you wait. There's a seating area with some magazines and stuff while you wait. Or you could just walk around the shop browsing the bike selection and accessories section. That's what I did. Walked across the road to the shops there and browsed again and before I realised, my bike was done and it was as good as expected.
Gary Clout
Had my annual service done by these guys first time I've been there and I found them very friendly made me welcome tea coffee and biscuits nice seating area good selection of nice used bikes excellent service would recommend them
paul bennett
Friendly service and good selection of goods
White Shadow L
Great supy of bikes at good prices.
Thomas Richards
Always friendly, informative and very helpful. Service is excellent.
Matt M
Top guys who want to help you find the right bike for you, not just sell you what suits them.

The amount of returning customers, including myself, is real life evidence of their great overall service 👍
John Luckhurst
Lots of different bikes under one roof nice people.
Chris Whitehouse
These guys have really impress me,recently bike a motorbike from them not had it a month had a couple of issues with it,this team through out have been 100% excellent service ,customer 4 life YES 100%
Adam Kitchen
Took a leap of faith buying a bike unseen and having it delivered halfway across the country. The guys at Colwins described every mark and issue on the bike and sent over photos, and were very flexible with the delivery time. When the bike was delivered they allowed me to decide whether the bike was as described or not, before they took payment. Really helpful, friendly, and genuine bunch of folks. Would definitely recommend.
Kerry Whitaker
Fantastic choice of bikes. Really helpful staff. A must to visit if your a two wheel fan
Andrew Birch
Very good service kawasaki had fuel hose problem these guys had it done quick. And didn\'t cost as much as I thought . Thanks guys good job
Johnsy 82
Friendly and helpful staff good selection of products
Dave Smith
Been a customer of Colwins for decades & can only say they go from strength to strength.
Always friendly & helpful.
Chris Bayliss
Really helpful staff and a good range of bikes and products
John Greasby
Absolutely brilliant and attentive service. The guys are really friendly and knowledgeable and take time to ensure you are taken care of. 100% recommended.
Alex Parry
I always take my bike to colwins and every time they do a great job fixing my bike! I strongly recomend anyone to take their bike to colwins! Also they are very friendly and knowledgeable staff!!
phil gleadhill
john daren and kyle are top blokes,brilliant service,wouldnt buy a bike from anywhere else,nothing is ever a problem to them,highly recommended.
Adrian Burgess
Pleased to have experienced the excellent customer service and after sales care following a recent purchase of a classic bike (20+ years old) that Colwins provided. Feel safe in the knowledge that if anything happens they will put it right without any quibbles...Thanks
Ignis Draconus
I would like to say a big thank you to all the staff at Colwins Motorcycles for the informative advice and assistance given to me when I needed

help in getting my wife a new helmet in a hurry,The service was excellent and i was not .pressured into paying more than I wanted

Roland Nowak
Great service, friendly staff, quality bikes and permanent discounts on other purchases after you've bought a bike from them is a great idea
James Mcgrath
Recently bought a bike from these gents. Fantastic service, friendly and reliable. Special thanks to Darren! Cheers guys
Dave Cook
Just cannot fault the service that I received today.
Popped in to arrange an MOT on my bike including collection and return and they did it all this afternoon within a couple of hours, including fitting a new set of boots on to the bike.
Fantastic service, I would not hesitate to use them again. Thank you.
Edward Bassindale
What I found best about Colwins was the after sales care.
I bought a bike from these guys and there was a gremlin in there somewhere. John reassured me that they would sort the issue and they did with no argument.
They clearly don't like the idea of bikers off the road as the turn around time was incredible and, touch wood, I've had no problems since. John and his team of mechanics pulled out all the stops to get me back on the road which is hugely appreciated.

Buy a bike from these guys and you're guaranteed good customer service, honesty and a good deal.

Hopefully I won't be in need of another bike any time soon, but when the day comes, I'll certainly be a returning customer.
Kai Evans
Called up on a Friday needing my tires replacing, within 2 hours my bike had been picked up and Colwins got it done for me by 12pm on a Saturday, superb stuff. Thanks.
Claire Gorrie
Very helpful and girl friendly !
Ken Reeves
Great service
Paul Northey
i just bought a z1000 off colwins , i live in plymouth and the dont . i was a bit concerned over the disctance but i didnt need to worry , Kyle was exelent ,informative and very helpfull ,delivery was as they said and the guy who delivered the bike was very nice also . i had one small issue with the bike , after a call to Kyle again was sorted very quickly .will buy again from these guys thanks
Stephen Bennett
had a chain give out on me due to incorrect installation from a local garage. Got the bike to colwins (after speaking on the phone to the other garage and having them want nothing to do with it and being rude) and they got it straight in the next day for new chain, and a free following check and adjustment 100 miles later. Friendly staff and very knowledgeable.
Paul Bennett
Very friendly and helpful staff. Service is excellent, they are always willing to help, and i have not had this sort of service from any other dealer. Brilliant.
Tim Shaw
Many thanks to you guys for a complete professional service carried out on my Honda 750 Xrv Africa twin from collecting, diagnosing the problem, fixing, and returning the bike, now it runs like a bike should.
Scott Jones
Absolutely brilliant! Just purchased my 2nd bike here, owners and staff are down to earth and are very accommodating, definitely will return for my 3rd bike! Keep up the great service
Rhys Drake
Just wanted to thank everyone at Colwins for providing an outstanding, honest and relaxed service. The bike is brilliant and I am enjoying every minute riding it. Thanks again, Rhys
Terry Fowler
Great staff and selection of motorbikes to view. Also got a good range of accessories and clothing.
Jonathan Heppell
From 1986 to 2000 I was a customer of Colwins...John, Mick and of course, Bill...I bought many bikes new and used from them...the service and back up is second to none. Great stuff....btw Happy New Year guys!
Alan Gaskin
They helped me get back on two wheels after fifty years so far i have had five bikes from them in the last year and I can't stay away from the shop
Peter Reynolds
An excellent local bike shop that's grown over the last few years. A good range of, usually, reasonably priced bikes, from scooters to cruisers and sports. Good selection of accessories and clothing as well. Bought a few bikes from them, and always been a good experience. John always seems willing to help, and look at different angles.
James Dawson
Only needed advice as am getting back to 2 wheels! Everyone very friendly and obviously love bikes (unlike main dealer bike shops!) When I'm ready with the funds they will be my first port of call. Thanks John.
Alex Adams
Nice personal service coffee and biscuits supplied. Used bikes priced well so they seem to have a good turnaround of stock there. Just bought a Honda Hornet from them and they got it through the workshop straight away so I could take it away before going back to work.
Lou Thorpe
Great service from start to finish when we brought hubby's bike, John was friendly and not at all pushy, would definitely buy another bike from here.
Steve Parry
Great customer service
Tony Stamp
Excellent service from them today, my son Jamie Stamp needed a new inner tube fitted to his rear wheel, rang them up, bring it straight they said, we were there in 15 mins, done and out in 15 mins, Super Fast friendly service from them & cheaper than other bike shops in Maidstone... If your a biker and looking for great service, then give them try...
Andrew Morris
Brilliant service! Colwins went out of their way to help me and supplied me with a part that every other dealer couldn't! Will definitely be bringing my custom to you from now on
Guy Hutchins
Excellent service from start to finish would recommend to any one
Becky Williams
I would highly recommend this company to anyone wanting to buy a motorbike, very professional and excellent service.
Richard Ward
Great Motocyle shop en garage with the local personal touch
Bill Beaney
Great service.
Great customer service and some fantastic bikes.