Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Ignis Draconus
I would like to say a big thank you to all the staff at Colwins Motorcycles for the informative advice and assistance given to me when I needed

help in getting my wife a new helmet in a hurry,The service was excellent and i was not .pressured into paying more than I wanted

Roland Nowak
Great service, friendly staff, quality bikes and permanent discounts on other purchases after you've bought a bike from them is a great idea
James Mcgrath
Recently bought a bike from these gents. Fantastic service, friendly and reliable. Special thanks to Darren! Cheers guys
Dave Cook
Just cannot fault the service that I received today.
Popped in to arrange an MOT on my bike including collection and return and they did it all this afternoon within a couple of hours, including fitting a new set of boots on to the bike.
Fantastic service, I would not hesitate to use them again. Thank you.
Edward Bassindale
What I found best about Colwins was the after sales care.
I bought a bike from these guys and there was a gremlin in there somewhere. John reassured me that they would sort the issue and they did with no argument.
They clearly don't like the idea of bikers off the road as the turn around time was incredible and, touch wood, I've had no problems since. John and his team of mechanics pulled out all the stops to get me back on the road which is hugely appreciated.

Buy a bike from these guys and you're guaranteed good customer service, honesty and a good deal.

Hopefully I won't be in need of another bike any time soon, but when the day comes, I'll certainly be a returning customer.
Kai Evans
Called up on a Friday needing my tires replacing, within 2 hours my bike had been picked up and Colwins got it done for me by 12pm on a Saturday, superb stuff. Thanks.
Claire Gorrie
Very helpful and girl friendly !
Ken Reeves
Great service
Paul Northey
i just bought a z1000 off colwins , i live in plymouth and the dont . i was a bit concerned over the disctance but i didnt need to worry , Kyle was exelent ,informative and very helpfull ,delivery was as they said and the guy who delivered the bike was very nice also . i had one small issue with the bike , after a call to Kyle again was sorted very quickly .will buy again from these guys thanks
Stephen Bennett
had a chain give out on me due to incorrect installation from a local garage. Got the bike to colwins (after speaking on the phone to the other garage and having them want nothing to do with it and being rude) and they got it straight in the next day for new chain, and a free following check and adjustment 100 miles later. Friendly staff and very knowledgeable.
Paul Bennett
Very friendly and helpful staff. Service is excellent, they are always willing to help, and i have not had this sort of service from any other dealer. Brilliant.
Tim Shaw
Many thanks to you guys for a complete professional service carried out on my Honda 750 Xrv Africa twin from collecting, diagnosing the problem, fixing, and returning the bike, now it runs like a bike should.
Scott Jones
Absolutely brilliant! Just purchased my 2nd bike here, owners and staff are down to earth and are very accommodating, definitely will return for my 3rd bike! Keep up the great service
Rhys Drake
Just wanted to thank everyone at Colwins for providing an outstanding, honest and relaxed service. The bike is brilliant and I am enjoying every minute riding it. Thanks again, Rhys
Terry Fowler
Great staff and selection of motorbikes to view. Also got a good range of accessories and clothing.
Jonathan Heppell
From 1986 to 2000 I was a customer of Colwins...John, Mick and of course, Bill...I bought many bikes new and used from them...the service and back up is second to none. Great stuff....btw Happy New Year guys!
Alan Gaskin
They helped me get back on two wheels after fifty years so far i have had five bikes from them in the last year and I can't stay away from the shop
Peter Reynolds
An excellent local bike shop that's grown over the last few years. A good range of, usually, reasonably priced bikes, from scooters to cruisers and sports. Good selection of accessories and clothing as well. Bought a few bikes from them, and always been a good experience. John always seems willing to help, and look at different angles.
James Dawson
Only needed advice as am getting back to 2 wheels! Everyone very friendly and obviously love bikes (unlike main dealer bike shops!) When I'm ready with the funds they will be my first port of call. Thanks John.
Alex Adams
Nice personal service coffee and biscuits supplied. Used bikes priced well so they seem to have a good turnaround of stock there. Just bought a Honda Hornet from them and they got it through the workshop straight away so I could take it away before going back to work.
Lou Thorpe
Great service from start to finish when we brought hubby's bike, John was friendly and not at all pushy, would definitely buy another bike from here.
Steve Parry
Great customer service
Tony Stamp
Excellent service from them today, my son Jamie Stamp needed a new inner tube fitted to his rear wheel, rang them up, bring it straight they said, we were there in 15 mins, done and out in 15 mins, Super Fast friendly service from them & cheaper than other bike shops in Maidstone... If your a biker and looking for great service, then give them try...
Andrew Morris
Brilliant service! Colwins went out of their way to help me and supplied me with a part that every other dealer couldn't! Will definitely be bringing my custom to you from now on
Guy Hutchins
Excellent service from start to finish would recommend to any one
Becky Williams
I would highly recommend this company to anyone wanting to buy a motorbike, very professional and excellent service.
Richard Ward
Great Motocyle shop en garage with the local personal touch
Bill Beaney
Great service.
Great customer service and some fantastic bikes.